A walk-through of what the Management Portal has to offer and how to use
Introduction
Quick summary of the scope and features available with the Management Portal.
Dashboards
Live dashboards to keep an eye on your ongoing call center operations and trends.
KPIs
Collection and distribution of Key Performance Indicators
Reports
All the reports that you need to keep track of operations
Views
Search and review lead/contact records
Tools & Applications
Collection of tools supporting specialized aspects of the call center's configuration and operations.
Importers
Batch loading of data and configuration items
Settings
Review and update your user settings
Admin
General configuration items
DialedIn is here to Help!
If you need more information or help with your DialedIn environment, feel free to contact an expert from DialedIn Support (formerly ChaseData). We will make sure that you find your way to success.
